Terms, Conditions and Disclamer
The “Company” means ORF Genetics.
The “Purchaser” means the organization who purchases The Product according to the terms and conditions set out herein. A “Distributor” shall be considered a Purchaser.
The “Contract” means the contract according to the terms and conditions set out herein between The Company and The Purchaser for the sale and purchase of The Product. Contract is binding for both parties when The Purchaser has confirmed an order for The Products and receives the receipt of a payment or order confirmation from The Company.
The “Product” means the product as described in The Purchaser´s order whose specifications are described in The Data Sheet supplied by The Company for its Products.
The “Purchaser´s order” means an offer from the purchaser to purchase the Product according to the Terms and Condition set out herein.
The “Data Sheet” means information, which The Company will provide The Purchaser, regarding specifications of each Product which is being purchased. The Data Sheet is available on The Company´s website, www.orfgenetics.com.
Shipping and Delivery
Shipping and handling costs are prepaid and added to the invoice prior to the order confirmation of The Purchaser. The Company reserves the right to select the packaging and shipping method for your order, which will ensure the stability of product and also efficient tracing.
The Company agrees to deliver the Products to the location specified by The Purchaser in the Purchaser´s order. Any damage during shipment is covered by a warranty provided by the courier service.
Our Customer Service Department is available to assist you should a problem arise with your order. Further information about how to contact the Customer Service Department is on The Company´s website, www.orfgenetics.com, or send an e-mail to firstname.lastname@example.org
VAT and Customs
VAT, taxes and admin fees for each country, state, province, and municipality are not included in our prices. VAT, taxes and other import charges are charged by each country. For this reason we can not include VAT, taxes and other import charges that apply to individual countries in the invoice.
Pricing and terms of payment
Prices are subject to change without notice. In the case where the goods are not prepaid The Purchaser must pay the price within thirty (30) days from date of the invoice. If purchaser fails to pay the invoice within thirty (30) days The Company is entitled to charge The Purchaser for interest for the overdue payments from the date of the invoice until the invoice is fully paid. The Company is also entitled to discontinue any further deliveries to The Purchaser until payment has been made. Repeated cases of payment failure by The Purchaser entitles The Company to discontinue any further deliveries to him. Any claim by The Purchaser shall not justify The Purchaser to withhold payment for unpaid products.
Our Customer Service Department is available to assist you should a problem arise with your order. Please inspect your packages immediately upon receipt as required by good practice. The Purchaser must notify The Company, without unreasonable delay, of any damage or discrepancies from the day that he discovered, or ought to have discovered the defect. If The Purchaser omits to give notice in accordance with this clause The Purchaser shall lose any right to make claim to that effect.
Should The Product be shipped to you incorrectly, as the result of an error on our part, or proven to have lost their bioactivity due to damage during shipment, we will take quick and appropriate action to correct the problem.
Prior to returning any items please contact the Customer Service Department to obtain a Return Material Authorization and shipping instructions. The Company shall have the right to investigate all claims before authorize return of The Product. Shipment of authorized returns should be made within 30 days of the issuance of the return authorization.
Returns accepted for products ordered in error may be subject to a 50% processing fee.
Use of Product, Warranties and Disclaimers.
The Company will provide Data Sheet to The Purchaser upon delivery of The Product. The Company warrants that each Product conforms to the specifications as given in The Data Sheet for The Product. The warranty does not extent to any product that has been altered in anyway by others than the personnel of The Company or handled in a manner deviating from instructions in the product documentation.
Should The Product fail to conform to its specifications, as given in The Data Sheet, The Purchaser must notice The Company immediately without unreasonable delay, from the time that he first discovered, or ought to have discovered the defect. If The Purchaser fails to give notice in accordance with this clause The Purchaser shall lose any right to make claim to that effect.
The Company will, at its sole option, replace The Product free of charge or refund the purchase price if The Product is not conforming to the specifications set out in The Data Sheet. The Company shall have the right to investigate all claims before authorize return of The Product.
The Company makes no warranty of the products´ suitability for the Purchaser´s particular use; suitability for use must be determined by The Purchaser or other user of the products. The Company is not responsible for any infringement or damage which may occur in relation to the use of The Product by The Purchaser. The Purchaser is responsible for any use of The Product, including for human consumption, such as cosmetics, food additives, household, chemicals etc. The Purchaser shall hold The Company free against all possible claims made by consumers of The Purchaser´s products, which contains products from The Company as an ingredient.
To the extent permitted by Icelandic law, this warranty is exclusive and The Company makes no warranty, expressed or implied, including any implied warranty of merchantability or fitness for any particular purpose. The Company shall not be liable for any incidental, consequential or contingent damages. The Company is not responsible for any patent infringement or other intellectual property violations which may occur in the use of these products.
The Purchaser agrees to indemnify, defend and hold The Company, its directors, officers, shareholders, employees, representatives, and affiliates, harmless from and against any and all costs, liabilities, losses and expenses (including, but not limited to, reasonable attorney´s fees) resulting from any claim, suit, action or proceeding brought by any third party against The Company, or affiliated, arising from or related to any breach of The Contract, including this terms and condition set out herein.
The Company reserves the rights to discontinue any product or change unit quantities, formulation or product descriptions without notifying The Purchaser. The Company reserves the rights to deny deliveries to any purchaser if deemed appropriate by The Company and reimburse The Purchaser if the Products were prepaid.
Choice of Law and jurisdiction.
The interpretation and application of The Contract shall be in accordance with Icelandic law. Both parties hereby agree that the only jurisdiction and venue for any dispute with The Company or in any way relating to your use of this website, www.orfgenetics.com, or to products purchased from The Company is before district court in Reykjavík, Iceland.
Please visit The Company´s website, www.orfgenetics.com, for further information regarding Terms, Conditions and Disclaimer.